At FLF Racing Supply, we stand behind the quality and craftsmanship of our products. We build our gear to handle the demands of performance, and we want you to have complete confidence in every purchase.
1. Standard Limited Warranty Coverage
FLF Racing Supply warrants all products to be free from defects in material and workmanship for a period of one (1) year from the original date of purchase.
If a product fails due to a defect in materials or manufacturing within normal and recommended operating conditions, FLF Racing Supply will, at its sole discretion, repair or replace the affected product free of charge during the warranty period.
2. Warranty Exclusions & Limitations
To maintain the highest safety and performance standards, this warranty applies strictly to products used as intended.
This warranty does NOT cover products subjected to:
- Modifications & Alterations: Any product that has been altered, customized, cut, or modified in any way after leaving our facility.
- Misuse & Neglect: Abuse, improper storage, lack of maintenance, or exposure to abnormal operating conditions.
- Accidents & Collisions: Damage resulting from racing incidents, crashes, impact, or accidental damage.
- Improper Installation: Damage caused by incorrect installation, improper adjustment, or non-compliance with FLF Racing Supply instructions.
- Environmental & Contaminant Damage: Exposure to dirt, debris, excessive moisture, water submersion, chemical corrosion, or foreign contaminants.
- Faulty Repair: Damage arising from unauthorized or improper repairs performed by third parties.
- Unrecommended Applications: Use in applications, vehicles, or environments other than those explicitly recommended by FLF Racing Supply.
- Normal Wear and Tear: Standard degradation of components expected through regular use over time.
3. How to Submit a Warranty Claim
If you experience an issue with your FLF Racing Supply product during the warranty period, please follow these steps to initiate a claim:
- Gather Required Information:
- Original proof of purchase (order number or sales receipt).
- Detailed description of the issue.
- Clear photos or video illustrating the defect or problem area.
- Submit Your Claim:
- Visit our Contact Us page to submit your request directly to our customer support team.
- Return Authorization & Inspection:
- Once your initial request is reviewed, our team will provide a Return Merchandise Authorization (RMA) number and instructions for sending the product back for physical inspection.
4. Shipping Costs for Warranty Service
- Return Shipping to FLF Racing Supply: The customer is responsible for all shipping, freight, and insurance costs associated with returning the item to FLF Racing Supply for warranty evaluation. FLF Racing Supply is not liable for items lost or damaged in transit back to our facility. We strongly recommend using a trackable shipping method.
- Replacement Shipping: If the warranty claim is approved after inspection, FLF Racing Supply will cover the cost of standard ground shipping to send the repaired or replacement product back to you.
Important Disclaimer
FLF Racing Supply limits its liability strictly to the replacement or repair of the defective product. FLF Racing Supply is not responsible for any indirect, incidental, or consequential damages (including labor costs, downtime, or damage to associated equipment) resulting from the use or failure of any product.
